Cisco Unified IP Conference Phone 8831 Data Sheet (2024)

Product Overview

The Cisco® Unified IP Conference Phone 8831 enhances people-centric communications, combining superior high‑definition (HD) audio performance and 360-degree coverage for all sizes of conference rooms and executive offices. It provides an audiophile sound experience with a full-duplex two-way wideband (G.722) audio hands-free speaker.

Cisco Unified IP Conference Phone 8831 Data Sheet (1)

The IP Conference Phone 8831 is a simple, scalable solution that meets the challenges of the most diverse rooms. It provides flexible deployment options and expansion by using optional extension microphones that can be wired or wireless (Digital Equipment Cordless Telephone [DECT]) with a daisy-chain configuration of two units.

The IP Conference Phone 8831 has an industrial design with enhanced ergonomics that puts the user first. It offers a detached control panel so that the display may be easily viewed without having to move the entire unit. It also provides easy view of device mute status from all sides.

Supported on Cisco Unified Communications Manager and Business Edition systems, the IP Conference Phone 8831 delivers a more productive, acoustically pleasing, and secure communications experience across sites and participants.

Features and Benefits

The Cisco Unified IP Conference Phone 8831 offers many improvements. New features include:

Superior wideband acoustics with the first two-element speaker in a conference phone; this feature allows the phone to capture the full voice spectrum without having to compromise with a single-element speaker

Expanded room coverage with support for daisy chaining two units

Support for optional DECT wireless extension microphone: sold separately

Session Initiation Protocol (SIP) signaling

Device authentication and signaling encryption using Transport Layer Security (TLS) with Advanced Encryption Standard 128 (AES-128)

Media encryption using Secure Real-Time Transport Protocol (SRTP) with AES-128

Table 1 lists the features and benefits of the Cisco Unified IP Conference Phone 8831.

Table 1. Features and Benefits

Feature

Specification

Features

Superior wideband acoustics

160 Hz to 20 kHz, +/-3 dB.

The latest in wideband codecs for maximum voice bandwidth.

Enhanced speech quality and speaker recognition.

Output

92-dB SPL peak output*

Expanded room coverage

160-degrees conical pattern provides even coverage of listening area.

Four Hemi-Cardioid microphones are perfectly spaced so that they combine to provide a 180-degree pick-up pattern around the device. Speech is captured at the same level at all points around the Cisco Unified IP Conference Phone 8831.

Ability to grow to fit a variety of room needs.

Small Office (base unit)

Standard Conference Room (base unit and 2 wired or wireless extension microphones)

Boardroom (daisy chaining two base units)

Large Boardroom (daisy chaining two base units and 2 wired or wireless extension microphones)

Microphone Accessory Options

Wired microphone

This microphone extends the operational range of the Cisco Unified IP Conference Phone 8831 with even coverage around the periphery of the device with 7 feet of additional reach.

Wireless microphone

DECT wireless microphone for the Cisco Unified IP Conference Phone 8831 provides additional coverage with the added flexibility of 300 feet of range.

Power Features

IEEE 802.3af line power

Local power supply is not required.

Cisco Power Cube 3

This power cube uses a standard Cisco Unified IP Phone Power Supply for non-Power over Ethernet (PoE) deployments. It is required for daisy chaining two units together.

Call-Control Support

Cisco Unified Communications Manager

The phone supports Cisco Unified Communications Manager (Cisco UCM) Releases 8.5(1), 8.6(2), 9.0, and later.

Cisco Business Edition 3000

The phone is supported on the Cisco Business Edition 3000 Releases 8.6(1) and later.

Cisco Business Edition 6000

The phone is supported on the Cisco Business Edition 6000 Releases 8.6(5) and later.

Cisco Unified Communications Manager Express

The phone is supported with CME 10.0 and above. On IOS 15.4(1)T and later with Fast Track Support.

Cisco Hosted Collaboration Solution

The phone is supported with 8.6(2) and later (using supported UCM versions above).

* Peak output measured in half-space environment.

Licensing

The Cisco Unified IP Conference Phone 8831 requires an Enhanced User Connect License (UCL) on Cisco UCM Versions 9.0 and later. For supported Cisco UCM versions before 9.0, a public space license is required.

Product Specifications

Table 2 lists the features and specifications of the Cisco Unified IP Conference Phone 8831.

Table 2. Features and Specifications of Cisco Unified IP Conference Phone 8831

Feature

Specification

Signaling protocol support

Session Initiation Protocol (SIP)

Codec support

G.711, G.729 (a and ab), G.722, and Internet Low Bitrate Codec (iLBC)

Calling feature support

+ Dialing (E.164)

Adjustable ringing and volume levels

Adjustable display brightness

Application launch pad

Auto-answer

Auto-detection of headset

Barge

Call forward

Call history lists

Call timer

Call waiting

Caller ID

Corporate directory

Conference

Direct transfer

Fast-dial service

Hold

Immediate divert

Join

Message-waiting indicator

Music on hold

Mute

Network profiles (automatic)

On- and off-network distinctive ringing

Personal directory

Predialing before sending

Privacy

Ring tone per line appearance

Shared line

Survivable Remote Site Telephony (SRST)

Time and date display

Transfer

Voicemail

Directories

The Cisco Unified IP Conference Phone 8831 identifies incoming messages and categorizes them for users on the screen. This feature allows you toquickly and effectively return calls using direct dial-back capability. The corporate directory integrates with the Lightweight Directory Access Protocol Version 3 (LDAPv3) standard directory.

Apps

The Apps soft key allows you to enter the Applications menu, where you are able to adjust display contrast, select background images (if available), and select from a large number of unique ringer sounds through the User Preference menu.Network configuration preferences also can be set up (usually by the system administrator). Configuration can be either automatically or manually set up for Dynamic Host Control Protocol (DHCP),Trivial File Transfer Protocol (TFTP), Cisco Unified Communications Manager, and backup Cisco Unified Communications Manager instances.

Help

The online Help feature gives you information about the phone keys, buttons, and features. The pixel display allows for more flexible feature navigation and significantly expands the information viewed when using features such as Services, Information, Messages, and Directory. For example, the Directory buttoncan show local and server-based directory information.

Hold, Mute, and Redial keys

The Mute key is a fixed key. When it is active, the LED flashes on the Cisco Unified IP Conference Phone 8831 as well as on the optional wired and wireless microphone kits. Hold and Redial are provided as soft keys associated with the screen, and are always at the same position for easy access.

Wired control panel

The panel allows easy control of the unit and viewing of the display without having to move the entire unit.

Display

The conference station has a large high-resolution, graphical 3.5-inch backlit display (396 x 162 pixels).

Speakerphone

The Cisco Unified IP Conference Phone 8831 offers full-duplex high-quality wideband speakerphone technology. Included are Automatic Gain Control, comfort-noise generation, silence suppression and voice activity detection, Echo Suppression, and dynamic noise reduction, which reduces noise by up to 9 dB from constant noise sources such as fans or heating, ventilation, and air conditioning (HVAC) systems.

A two-way high-fidelity loudspeaker system provides superior speech clarity versus traditional conferencing systems.

Volume control

The convenient Volume Control buttons on Cisco Unified IP Conference Phone 8831 provide for easy, decibel-level adjustments for the speakerphone and ringer.

Quality-of-service (QoS) options

The Cisco Unified IP Conference Phone supports DHCP and 802.1Q/p standards. The conference station can also be configured with an 801.1Q VLAN header containing the VLAN ID overrides configured by the Admin VLAN ID.

Multiple ring tones

User-adjustable ring tones are available.

Security

The Cisco Unified IP Conference Phone 8831 supports device authentication through 802.1.x supplicant (TLS) and SRTP.

Language support

Arabic (Arabic Area)

Bulgarian (Bulgaria)

Catalan (Spain)

Chinese (China)

Chinese (Hong Kong)

Chinese (Taiwan)

Croatian (Croatia)

Czech (Czech Republic)

Danish (Denmark)

Dutch (Netherlands)

English (United Kingdom)

Estonian (Estonia)

French (France)

Finnish (Finland)

German (Germany)

Greek (Greece)

Hebrew (Israel)

Hungarian (Hungary)

Italian (Italy)

Japanese (Japan)

Latvian (Latvia)

Lithuanian (Lithuania)

Korean (Korea Republic)

Norwegian (Norway)

Polish (Poland)

Portuguese (Portugal)

Portuguese (Brazil)

Romanian (Romania)

Russian (Russian Federation)

Spanish (Columbia)

Spanish (Spain)

Slovak (Slovakia)

Swedish (Sweden)

Serbian (Republic of Serbia)

Serbian (Republic of Montenegro)

Slovenian (Slovenia)

Thai (Thailand)

Turkish (Turkey)

Configuration options

You can configure IP address assignment statically or through the DHCP client.

Specifications

Table 3 gives specifications of the Cisco Unified IP Conference Phone 8831, Table 4 provides temperature ratings, and Table 5 lists certifications for the conference station.

Table 3. System Specifications

Category

Specification

Dimensions (H x W x D)

Base: 10.38 x 10.38 x 2.0 in. (15.05 x 26.35 x 5.08 cm)

Control panel: 5.75 x 5.0 x 1.0 in. (14.61 x 12.7 x 2.54 cm)

Microphones: 3.5 x 2.5 x 0.5 in. (8.89 x 6.35 x 1.27 cm)

Charger tray: 6.5 x 4.5 x 0.75 in. (16.51 x 11.43 x 1.90 cm)

Weight

Base 3.50 lbs. (1,587.0 grams)

DCU 0.56 lbs. (253.0 grams)

Wired Microphones 0.15 lbs. (66.8 grams)

Wireless Microphones 0.14 lbs. (64.7 grams)

Charger 0.42 lbs. (191.9 grams)

Display

3.25 x 1.5 in. (8.26 x 3.81 cm); 396 x 162 pixels.

Phone casing composition

Polycarbonate acrylonitrile butadiene styrene (ABS) textured plastic.

Power requirements

The Cisco Unified IP Conference Phone 8831 is an interoperable IEEE 802.3af PoE (Class 3 device); 48 VDC is required; it can be supplied locally at the desktop using an optional AC-to-DC power supply (CP-PWR-CUBE-3=). Use of the power supply also requires the use of one of the corresponding AC country cords listed in Table 7 later in this document.

Use of a power supply (CP-PWR-CUBE-3=) is required when using the Cisco Unified IP Conference Phone 8831 in a daisy-chain configuration.

Table 4. Temperature

Category

Range

Operational temperature

23~104°F (-5°C~40°C)

Nonoperational temperature shock

-13~158 (-25~70°C)

Temperature altitude (operational)

77°F (25°C) ambient condition to 9843 ft (3000m)

Temperature altitude (nonoperational)

Ambient condition to 15,000 ft (4572m)

Temperature humidity (nonoperational)

95% relative humidity

Note that products with the CE marking in Table 5 indicate compliance with the 2006/95/EC and 2004/108/EC directives, which include the safety and EMC standards listed.

Table 5. Regulatory Standards Compliance: Safety and EMC

Specification

Description

Regulatory compliance

Products should comply with CE Marking per directives 2004/108/EC and 2006/95/EC

Safety

UL 60950-1 Second Edition Amd 1

CAN/CSA-C22.2 No. 60950-1 Second Edition Amd 1

EN 60950-1 Second Edition A11, A1, A12

IEC 60950-1 Second Edition Amd 1

AS/NZS 60950-1: 2011

GB4943 2011

EMC: Emissions

FCC Part 15 Subpart B Class B

AS/NZS 3548 CISPR22 Class B

EN55022 Class B

ICES-003 Class B

VCCI Class B

KN22 Class B

CNS13438 Class B

EMC: Immunity

EN55024

CISPR24

EN300386

KN24

EMC: Radio DECT

FCC Part 15 Subpart D

IC RSS-213

EN 301 406

Telecom

AUS AS/ACIF S004 - Hands-free Send Frequency Response

Ordering Information

Tables 6, 7, and 8 give ordering information for the phone and power cord, respectively.

Table 6. Ordering Information - Cisco Call Control

Product Name

Part Number

CP-8831-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for North America

CP-8831-J-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for Japan

CP-8831-EU-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for APAC, EMEA, and Australia

CP-8831-LA-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for Latin America

CP-8831-TW-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for Taiwan

CP-8831-BR-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for Brazil

CP-8831-NR-K9=

Cisco Unified IP Conference Phone 8831 base and control panel with no DECT radio support. Available worldwide. The DECT radio is disabled for regions where doing so is required for regulatory compliance

CP-8831-DC-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for North America. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-DC-J-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for Japan. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-DC-EU-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for APAC, EMEA, and Australia. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-DC-LA-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for Latin America. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-DC-TW-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for Taiwan. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-DC-BR-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for Brazil. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-DC-NR-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit with no DECT radio support. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

Table 7. Ordering Information – Third-Party SIP-Based Call Control

Product Name

Part Number

CP-8831-3PCC-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for North America non Cisco call control platforms

CP-8831-3P-J-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for Japan non Cisco call control platforms

CP-8831-3P-EU-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for APAC, EMEA, and Australia non Cisco call control platforms

CP-8831-3P-LA-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for Latin America non Cisco call control platforms

CP-8831-3P-TW-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for Taiwan non Cisco call control platforms

CP-8831-3P-BR-K9=

Cisco Unified IP Conference Phone 8831 base and control panel for Brazil non Cisco call control platforms

CP-8831-3PD-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for North America non Cisco call control platforms. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-3PD-J-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for Japan non Cisco call control platforms. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-3PD-EU-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for APAC, EMEA, and Australia non Cisco call control platforms. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-3PD-LA-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for Latin America non Cisco call control platforms. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-3PD-TW-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for Taiwan non Cisco call control platforms. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

CP-8831-3PD-BR-K9=

Optional Cisco Unified IP Conference Phone 8831 Daisy Chain Kit for Brazil non Cisco call control platforms. Kit contains:

Cisco Unified IP Conference Phone 8831 Base Unit

Daisy Chain Cable (18 ft, 5.5 m)

Table 8. Ordering Information - 8831 Accessories

Product Name

Part Number

CP-8831-MIC-WRLS=

Optional Cisco Unified IP Conference Phone 8831 Wireless Microphone Kit includes:

2 DECT Wireless Microphones

Charging Station for Microphones

Power Supply

Batteries

CP-8831-MIC-WLS=

Optional Cisco Unified IP Conference Phone 8831 Wireless Microphone Kit (North America) includes:

2 DECT Wireless Microphones

Charging Station for Microphones

Power Supply (designed for the usage of North America regions, etc.)

Batteries

CP-8831-MIC-WLS-E=

Optional Cisco Unified IP Conference Phone 8831 Wireless Microphone Kit (Europe) includes:

2 DECT Wireless Microphones

Charging Station for Microphones

Power Supply (designed for the usage of European regions, etc.)

Batteries

CP-8831-MIC-WLS-A=

Optional Cisco Unified IP Conference Phone 8831 Wireless Microphone Kit (APAC) includes:

2 DECT Wireless Microphones

Charging Station for Microphones

Power Supply (designed for the usage of Asia Pacific Regions, etc.)

Batteries

CP-8831-MIC-WLS-J=

Optional Cisco Unified IP Conference Phone 8831 Wireless Microphone Kit (Japan) includes:

2 DECT Wireless Microphones

Charging Station for Microphones

Power Supply (designed for the usage of Japan, etc.)

Batteries

CP-8831-MIC-BATT=

Spare Batteries for Wireless Satellite Microphones. Includes 2 batteries.

CP-MIC-WIRED-S=

Optional Cisco Unified IP Conference Phone 8831 Wired Microphone Kit. Kit includes:

2 Wired microphones

CP-8831-DCU-S=

Spare Cisco Unified IP Conference Phone 8831 Display Control Unit (DCU)

CP-8831-DC-CBL=

Optional Daisy Chain Cable for the Cisco Unified IP Conference Phone 8831. For Daisy Chaining 2 Cisco Unified IP Conference Phone 8831’s together (18 ft, 5.5 m)

* Not required if purchasing the Daisy Chain Kit (CP-8831-DC-*-K9=)

CP-PWR-CUBE-3=

Cisco Power Cube 3

Table 9. Ordering Information - Power Cords

Product Name

Part Number

CP-PWR-CORD-AP=

Power cord for Asia Pacific regions such as Hong Kong and Malaysia.

CP-PWR-CORD-AR=

Power cord for Argentina

CP-PWR-CORD-AU=

Power cord for Australia and New Zealand

CP-PWR-CORD-BZ=

Power cord for Brazil

CP-PWR-CORD-CE=

Power Cord European

CP-PWR-CORD-CN=

Power Cord China

CP-PWR-CORD-JP=

Power Cord Japan

CP-PWR-CORD-NA=

Power Cord North America

CP-PWR-CORD-SW=

Power Cord Switzerland

CP-PWR-CORD-UK=

Power Cord United Kingdom

Warranty

Cisco Unified IP Phones and Conference Stations are covered by a Cisco standard 1-year replacement warranty.

Cisco Unified Communications Services

Cisco and our certified partners can help you deploy a secure, resilient Cisco Unified Communications solution, meeting aggressive deployment schedules and accelerating business advantage. Cisco's portfolio of services is based on proven methodologies for unifying voice, video, data, and mobile applications on fixed and mobile networks.

Cisco's unique lifecycle approach to services defines the requisite activities at each phase of the solution lifecycle. Customized planning and design services focus on creating a solution that meets your business needs. Award-winning technical support increases operational efficiency. Remote-management services simplify day-to-day operations, and optimization services enhance solution performance as your business needs change.

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More Information

For additional details on the Cisco Unified IP Conference Phone 8831, go to https://www.cisco.com/go/ipphones/8800.

Cisco Unified IP Conference Phone 8831 Data Sheet (2024)

FAQs

What is the model of the 8831 phone? ›

The Cisco 8831 IP Conference Phone delivers highly secure, comprehensive unified communications. It offers wideband, full-duplex audio performance and flexible accessory options. The 8831 is ideal for medium to large conference rooms and executive offices in small businesses or large enterprises.

What is unified IP phone? ›

A unified IP phone is a single device that combines voice, video, and data communication capabilities. It allows users to make phone calls, conduct video conferences, and access data and applications through a single interface.

How many lines can a Cisco 8851 have? ›

The Cisco IP Phone 8851 offers five programmable line keys.

How to reset cisco cp 8831? ›

Press and hold the MIC button. After approximately five seconds, the lights should begin to blink red continuously, which confirms the factory reset of the phone.

How does a Cisco IP phone work? ›

IP phones work by compressing voice signals from the phone and converting them into digital signals. These digital signals then travel through the VoIP phone system and into a private or local area network. On the receiving end, files are decompressed and changed back into normal-sounding audio for the listener.

What is the difference between an UC phone and an IP phone? ›

The biggest difference between UC and VoIP is scope. While UC emphasizes on enterprise-wide communication, VoIP focuses only on the Internet or cloud-based voice calls.

What is the difference between VoIP and unified communications? ›

VoIP focuses on Internet-based voice calling. Unified communication emphasizes enterprise wide communication. Many VoIP vendors offer some UC features in their plans, as extra add-ons or paid upgrades. The vast majority of unified communication products in turn rely on VoIP as the core foundation.

How are IP phones connected? ›

IP phones connect to your phone service via the internet, using an ethernet cable or WiFi connection. IP phones include desk phones, cordless phones, and conference phones that resemble your everyday office phone, but use a different technology for powering calls.

Can you daisy chain Cisco IP phones? ›

Yes you can daisy chain them as descibed with the secondary power supply, but its not Cisco recommended. QOS etc.

Does Cisco 8851 have Bluetooth? ›

On the Cisco 8851 phone, hit the Applications options key that looks like a gear. Select “Bluetooth” from the menu.

How many ports does a Cisco IP phone have? ›

Cisco IP Phone Connections

The Cisco IP phone contains an integrated 3-port 10/100 switch.

How do I use Cisco Meet Me conference? ›

Press the 'Meet Me' button. Your telephone may bleep twice. conference number. For example, if the conference call number is 0151 296 XXXX, you will need to dial XXXX to set up the conference call for others to be able to join.

How do I use conference ID on my phone? ›

Join the conference call as a participant

Dial one of the numbers listed, and, when prompted to do so, enter the conference ID, followed by the pound sign (#). Wait for several seconds after you hear the prompt that begins “If you're the leader..”

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